Urgent vs Emergency Care
When minutes matter, knowing the difference can make the difference.
When injury or illness strikes, knowing where to seek the right care can be tricky – especially if symptoms seem severe and need to be addressed quickly. Here is a guide to help you make an informed decision and direct you to the right place with the appropriate level of care.
Virtual Care
Connect with a provider using a computer, smartphone, or tablet.
- Common, minor medical conditions
- Manage chronic conditions like diabetes
- COVID-19 evaluation
- Cold, sinus infection, or flu
- Female bladder infection (urinary tract infection)
- Pink eye (conjunctivitis)
- Vaginal yeast infection
Urgent Care
Walk-in treatment for minor to moderate conditions.
- Back pain
- Bronchitis
- Cold sores
- Cold & flu
- Cuts/lacerations
- Headache
- Insect bites
- Mild allergic reactions
- Minor burns
- Nausea & vomiting
- Pink eye
- Sinus infection
- Skin infection
- Sunburn
- Urinary tract infection
Emergency Care
If you are experiencing a life-threatening emergency, call 9-1-1.
- Chest pain
- Difficulty breathing
- Head trauma
- Loss of consciousness
- Severe bleeding or pain
- Severe or persistent vomiting or diarrhea
- Sudden change in vision
- Sudden dizziness or weakness
- Sudden numbness or weakness in arm or leg
- Suicidal thoughts