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Visitor Information

Visitor Policy

Effective May 5, 2023

We are now pleased to loosen mask requirements in most care settings for patients, visitors, staff, and volunteers. This decision was made in collaboration with leadership across the medical staff and other clinical areas.

General Guidelines

  • Visiting hours are 7:00 AM until 7:00 PM each day.
  • Visitors are permitted at this time.
  • Please be respectful of the patient’s need for rest and privacy.
  • 1 visitor may stay overnight in the patient’s room when capacity permits.
  • Visitors are permitted in the Café and all waiting areas.
  • Visitors may accompany a surgical patient at admission and can wait in the surgical services waiting room after the patient is taken for their procedure.
  • Covid-19 patients are permitted 1 visitor at a time.
    • The visitor must check in at the nurses’ station before entering the patient room and are expected to wear protective equipment.

Children

  • Children should be age 12 or above to visit. Special exceptions may apply.
  • The hospital care team may determine at any time that children cannot visit, depending on the individual patient’s situation.
  • Family Birth Center siblings (of any age) may visit during regular visiting hours.

Center for Rehabilitative Medicine - Athens

  • In Athens and located on the 5th floor
  • Visiting hours are:
    • Monday-Friday: 9:30 PM – 5:00 PM
    • Saturday: 12:30 PM – 7:00 PM
    • Sunday: 10:30 AM – 7:00 PM
    • If a visitor is disruptive to patient care or disruptive to the roommate, they will be asked to leave the premises.

Visitor Education and Infection Control

  • Visitors are asked to be healthy with no symptoms of illness.
  • Please recognize signage at the entrance related to the symptoms of COVID including whom to notify if they develop symptoms.
  • Follow respiratory hygiene and cough etiquette (e.g., covering mouth and nose with a disposable tissue when coughing or sneezing) in the event the individual develops respiratory symptoms while visiting the facility.
  • Visitors will be provided personal protective equipment when visiting a patient on isolation precautions.

Send an eCard to a Patient

At St. Mary's, we are committed to keeping you connected with your loved one or friend when they are admitted to one of our hospitals. Whether you live out of town, visitor restrictions are in place, or you simply aren't able to come to the hospital, one of the very best ways to connect with your loved one is with a patient greeting card.

You can use these complimentary cards to send whatever caring and supportive message you like, and we’ll gladly deliver them in person on your behalf. They’re incredibly easy to send, too. Just fill out the form at the button. Thank you for brightening the day of one of our patients. We look forward to helping you connect with your friend or loved one.

Send an eCard

Cafe Hours of Operation

  • Accepted payment forms: Credit card, debit card, employee payroll deduction, and cash; an ATM is located in the Visitor Elevator B lobby on the 1st Floor.
  • Vending machines: Located in the Emergency Department waiting room, 1st Floor staff elevator lobby, and on Sister Sara's Patio outside the cafe. (Note: patio doors are locked when the cafe is closed.)
  • Grab-N-Go: Monday - Friday: 7 a.m. - 7 p.m.; Weekends: 7 a.m. - 3 p.m.

Main Plate

Monday - Friday

  • Breakfast: 6:30 a.m. - 10 a.m.
  • Lunch: 11 a.m. - 5 p.m.

Weekend: Closed

J Clarke Grille

Monday - Friday

  • Breakfast: 6:30 a.m. - 10 a.m.
  • Lunch: 11 a.m. - 5 p.m.

Weekend: 7 a.m. - 3 p.m.

Market Street Deli

Monday - Friday

  • Lunch: 11 a.m. - 2 p.m.

Weekend: Closed

St. Mary's Coffee Shop

Hours: Monday - Friday: 7 a.m. – 7 p.m.

The Coffee Shop is located on the first floor by the main entrance, across from the elevator. The Coffee Shop proudly serves Starbucks brewed coffee, espresso, refreshers and Frappuccino. You can also find a variety of tea, pastries and snacks.

The Coffee Shop accepts cash and payroll deduction; credit and debit card capability coming soon.

St. Mary’s Gift Shop

St. Mary’s Gift Shop sells gifts for patients and loved ones, including flowers, balloons, cards, clothing, handbags, jewelry, toiletries, snacks and drinks. Flowers can be delivered within the hospital at no extra charge. The shop is located on the 1st Floor beside the Atrium Lobby and is open Monday-Friday 9:30-5. Every other Sat. 11-3p. We are closed on Sunday and holidays. Summer hours may vary. We accept phone orders and all major credit cards, call (706) 389-2548 to place your order.

To protect patient safety, flowers cannot be delivered to critical care units (ICU, NCCU and NICU).