What exactly does a medical assistant do?

In honor of the many dedicated medical assistants across St. Mary's Health Care System and National Medical Assistant's Week recognition, we deeply understand the pivotal role these professionals play in the healthcare ecosystem.

Have you ever wondered, "What exactly does a medical assistant do?" These unsung heroes of the healthcare world, especially those at St. Mary's Health Care System, are crucial in ensuring that physicians can focus on their primary tasks and that patients receive the care they deserve. Their presence is instrumental in the seamless operation of bustling hospitals and clinics.

A medical assistant's role is a harmonious blend of clinical and administrative tasks, making them indispensable to the medical field. Clinically speaking, they are often the first point of contact for patients. They measure vital signs, administer medications, and gather comprehensive medical histories, always under the vigilant eye of a nurse or physician. Their expertise continues beyond there. On the administrative side, they wear many hats, from scheduling patient appointments and managing electronic health records to resolving billing inquiries. Such a diverse set of responsibilities necessitates that medical assistants are adept in medical procedures and excel in interpersonal communication and organizational skills.

While many envision medical assistants primarily in doctors' offices, their presence is vital across various healthcare settings. Hospitals, outpatient care centers, and specialized clinics rely on their expertise. In these clinical environments, they're often the jack-of-all-trades or "generalists."

Their day might involve:

  • Warmly greeting patients.
  • Fielding phone calls.
  • Assisting with minor medical procedures like wound dressing or suture removal.
  • Even managing administrative tasks.

Within a hospital system, their roles can be even more varied, depending on the specific requirements of their designated worksite. Tasks could range from scheduling intricate surgeries, liaising with insurance companies over billing matters, and ensuring a patient's comfort and well-being. Others in direct patient care might find themselves in laboratory settings, accessing blood pressure, analyzing patient samples, or aiding in diagnostic screenings.

Are you considering a healthcare career? Becoming a medical assistant might be your golden ticket. Not only does it offer a comprehensive introduction to the world of medicine, but it also provides a sturdy foundation upon which you can build and expand your healthcare journey. Whether you lean toward hands-on clinical aspects or the behind-the-scenes administrative tasks, a career as a medical assistant promises both challenge and reward in equal measure. And for those at St. Mary's Health Care System, the impact of their work is felt and appreciated daily.

Find a Position

Addi Gilreath, Marketing Intern, UGA College of Public Health